Terms & Conditions

1) Please note that refunds may not be available for games from which you have been banned or if you have otherwise violated any of Ubisoft’s terms.

2) In addition, you may not be eligible for refunds if you appear to be abusing our refund policy.

3) Refunds are not intended to be used to enable abuse of our systems or communities.

4) 4. The following product purchases are final and not eligible for a refund: • Consumables • Downloadable content • In-game currency • Digital console keys • Purchases from our in-game stores

5) Returned items reported late by the merchants, and have cashback already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.