1) We accept back items 40 days from the ship date. items must be returned in original condition within 40 days of your order date when purchased online.
2) Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. This credit is redeemable online or in store at any Sierra location.
3) If you do not have your invoice, check your email and reprint the invoice if you went through our online exchange/return program. Otherwise, please enclose your Customer Number, Full Name and Billing Address with your return package. Enclosing this information helps us expedite your return.