1) We hope you love your purchase but if you’ve changed your mind, no problem – you have 28 days to return your items and all returns are complimentary. If the item is new and unused, with all the labels and tags intact, and in its original packaging, you’ll get a full, no quibble refund.
2) We aim to get your money back to you as soon as you’ve returned your order, and if you return your entire online order from within the European Union, we’ll refund the delivery charge too. Unfortunately, we are unable to refund items lost or damaged in transit.
3) You can exchange your purchase in any of our four stores. If you’re returning your purchase by courier or post, we can only offer you a refund and not an exchange.