Terms & Conditions

1) For a credit card refund, the item must be returned within 30 days from the date you received the order.

2) We cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

3) For hygienic purposes, earrings and socks are non-returnable.

4) Pomelo reserve the rights to reject any refunds if the return item doesn't meet above conditions.