1) Newegg.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except: a. 7-day replacement or refund guarantee on all CPUs, including Open Box processors. All other Open Box merchandise has a 15-day warranty period. b. For CPUs, the base cost will reflect the current market value, and the 15% restocking fee will be applied after this adjustment. c. Downloadable software may not be exchanged or returned for a refund after purchase. d. DVDs are non-refundable but may be exchanged for a functional version of the same film by using the pre-paid shipping label packaged with your order. e. Marketplace: If you purchase an item from a Newegg Marketplace seller and need to return it, you must return that item to the Marketplace seller rather than to Newegg.
2) Physical damage to any product purchased at Newegg.com will effectively void warranty coverage.
3) Newegg.com is not responsible for changes or variations in product specifications and/or physical appearance.
4) All items sold through newegg.com are sold “as-is” or “with all faults.” the entire risk as to the quality and performance of these items is with the buyer.