1) All returns or exchanges must be made within 90 days of receipt of your order and must be accompanied by a Return Authorization Number.
2) To obtain a Return Authorization Number, please call Customer Service at 1-800-835-4386 between the hours of 8:00 am – 10:00 pm EST Monday through Friday and 10:00 am – 6:00 pm EST Saturday and Sunday.
3) Returns of orders that do not include a Return Authorization Number may be subject to additional processing time and delay in crediting your account. Return address information can be found on the reverse side of your packing slip or on a separate sheet included in your order.
4) All refunds are made in the original payment method.