1) If your item arrives damaged or is not working, please follow the warranty process and contact our Support Center for RMA authorization within 7 days of the order being received.
2) If for whatever reason you do not want your item within 30 days of receiving it, you may also contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customers responsibility and is non-refundable.
3) Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.
4) If the customer has damaged/misused the item(s), the product's warranty is immediately rendered void. No compensation is available in such cases.