1) We will refund you within 14 days of the goods being returned to us and will email you to advise once processed. If the order is returned in its entirety within 14 days, we will also refund your original delivery charge.
2) If you have lost your Returns Form, or need an extra copy, you can download a blank copy of the Returns Form on our website. Please print and send with the returned items.
3) We are sorry but food and self-assembly furniture (once partly or wholly assembled) cannot be refunded or exchanged unless faulty.
4) Earrings may only be returned if the seal is unbroken (unless faulty).
5) To return any large item or piece of furniture please first contact our customer services team.