1) Any item can be returned to us in it's original condition* within 28 days of you receiving the package.
2) Pierced jewellery and masks cannot be refunded or exchanged due to hygiene reasons.
3) Upon receipt and inspection of your return will issue a refund to your original payment method.
4) If the original order was placed using a debit card, credit card or PayPal account this will be refunded the amount due.
5) If the original order was placed using online store credit, your online store credit account will be refunded the total amount due.